
Customer Support
Adding minutes on Prepaid T-Mobile SIM card.
The most common reason a GPS tracker does not respond is that the Prepaid SIM card is out of time.
Step 1: Locate the trackers phone number that came on the credit card sized card included with the tracker.
Step 2: Visit https://tmobile.ecustomersupport.com/tMobile/gifting.aspx, refill the SIM with as little as $10 for 100 Pings or locates.
If you would like to check the balance of your SIM card you can call 1-877-778-2106 and follow the prompts.
Available Product Manuals
• WorldTracker PLD
• WorldTracker GPRS
• WorldTracker GPRS Tech Manual
• WorldTracker AVL Tech Manual
Phone & E-Mail Support
By Phone:
Office: 800-476-3420
By Email:
Sales: Sales@TrackingItNow.com
Technical Support: TechSupport@TrackingItNow.com
